Cancellation Policy
Cancellation Policy
Last updated: 09/02/2026
At Droply™, we process orders quickly to ensure timely delivery. Please read our cancellation terms carefully before placing an order.
Order Cancellation
- Orders may be cancelled only before they are dispatched.
- Once an order has been dispatched, cancellation is not permitted under any circumstances.
- Cancellation requests must be made as soon as possible after placing the order.
How to Request a Cancellation
To request an order cancellation, please contact us with:
- Order ID
- Registered email address
Cancellation requests are subject to verification and approval.
Refunds on Cancellation
- If an order is successfully cancelled before dispatch, a refund will be initiated.
- Refunds will be processed to the original payment method used at checkout.
- Refund processing may take 5–7 business days, depending on the payment provider.
Non-Cancellable Orders
Orders will not be eligible for cancellation if:
- The order has already been dispatched
- The order is in transit or delivered
- Incorrect or incomplete cancellation details are provided
Important Notes
- All products are non-returnable once sold.
- Droply reserves the right to refuse cancellation requests that do not meet the above criteria.
- Customers are advised to review product details carefully before placing an order.
Contact Information
For cancellation-related queries, please contact us at:
Business Name: Zainera Industries Pvt. Ltd.
Email: support@buydroply.com
