Shipping & Delivery Policy

Last updated: 09/02/2026

At Droply, we aim to deliver your skincare products safely and efficiently across India. Please review our shipping and delivery terms below.

Shipping Coverage

  • We currently offer Pan-India delivery.

  • Orders are shipped to the address provided at checkout.

Order Processing Time

  • Orders are usually processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines are indicative and may vary due to courier operations, location, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout before payment.

  • Any promotional free-shipping offers will be displayed on the website.

Courier Partners

We work with reliable third-party courier and logistics partners to ensure timely and secure delivery of your orders.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Customers are responsible for tracking their shipment using the provided details.

Delays in Delivery

While we strive to deliver orders within the estimated timelines, delays may occur due to:

  • Natural disasters

  • Operational issues with courier partners

  • Remote delivery locations

  • Unforeseen logistical constraints

Droply shall not be held liable for delays caused by external factors beyond our control.

Incorrect Address or Failed Delivery

  • Please ensure that the shipping address and contact details provided at checkout are accurate.

  • Droply is not responsible for delivery failures due to incorrect or incomplete address information.

  • Re-shipping charges may apply in such cases.

Damaged or Incorrect Products

If you receive a product that is damaged or incorrect, please contact us within 24 hours of delivery with:

  • Your order ID

  • Clear images/videos of the product and packaging

We will review the issue and resolve it as per our Return & Refund Policy.

Important Notes

  • All products are non-returnable once sold.

  • Delivery timelines may vary during sale periods or promotional campaigns.

  • Droply reserves the right to update or modify this policy at any time.

Contact Information

For shipping-related queries, please contact:

Business Name: Droply
Email: support@droply.in