Terms & Conditions

Last updated: 09/02/2026

Welcome to Droply.
These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. General Information

This website is owned and operated by Droply (“we”, “us”, “our”).
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Products & Information

Droply offers skincare and personal care products for external use only.
Product descriptions, images, and information are provided for general guidance and informational purposes.
Individual results may vary depending on skin type and usage.

We do not guarantee specific results from the use of any product.

3. Pricing & Availability

All prices on the website are listed in Indian Rupees (INR).
Prices and product availability are subject to change without prior notice.
We reserve the right to limit or cancel quantities purchased per order or per customer.

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete.
Payments are processed securely through third-party payment gateways.
Droply does not store or process card, UPI, or banking details.

We reserve the right to cancel or refuse any order in cases of:

Pricing or listing errors
Suspected fraudulent activity
Stock unavailability

5. Shipping & Delivery

We currently offer Pan-India delivery.
Delivery timelines provided are estimates and may vary due to location, logistics, or unforeseen circumstances.
Delays caused by courier partners or external factors are beyond our control.

Please refer to our Shipping Policy for more details.

6. Cancellation, Returns & Refunds

All sales are final.
Due to hygiene, safety, and product integrity reasons, returns or exchanges are not accepted once a product has been sold.
Orders cannot be cancelled after dispatch.
Customers are advised to review product details carefully before placing an order.

Damaged or Incorrect Products

If you receive a product that is damaged or incorrect, you must contact us within 24 hours of delivery with your order ID and clear supporting images/videos.
Such cases will be reviewed and resolved at our discretion.

7. Use of Website

You agree not to:

Use the website for unlawful or unauthorized purposes
Violate any applicable Indian laws or regulations
Attempt to gain unauthorized access to the website
Copy, reproduce, or misuse website content without permission

We reserve the right to suspend or terminate access for any misuse.

8. Intellectual Property

All content on this website, including text, images, logos, product names, and graphics, is the exclusive property of Droply and is protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

9. Limitation of Liability

Droply shall not be liable for:

Any indirect, incidental, or consequential damages
Skin reactions due to individual sensitivity or allergies
Improper use or application of products

Users are advised to conduct a patch test before using any product.

10. Third-Party Links

Our website may contain links to third-party websites.
Droply is not responsible for the content, policies, or practices of such websites.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [City, State, India].

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.
Changes will be effective immediately upon being posted on this page.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Business Name: Droply
Email: support@droply.in